Setronics is a leading security systems integrator and that helps institutions and businesses protect people, premises, operations, and assets, while helping to prevent and prosecute theft, monitor safety, and enhance productivity. Established in 1969, we have continuously grown our reputation as a systems integrator known for innovative designs, quality installations and exceptional service built around long-term client relations. We offer over 55 years of professional experience and provide security solutions for thousands of customer locations. As a respected industry leader, we have the experience and resources to secure your premises and improve operational processes. .
Our customized video surveillance, access control, emergency communications, intercom, intrusion detection and fire alarm solutions safeguard clients ranging from single operations to major chains with multiple locations. Our extensive customer base includes Retailers, Healthcare Facilities, Municipalities, Cannabis Facilities, Financial Institutions, Corporate Campuses, Fortune 500 Companies, Warehouse and Distribution Facilities, Manufacturers, and more.
Our Mission
Setronics has always stayed true to its vision to be recognized as the leading industry supplier for security integration, offering the best-in-class design, service and support.
By combining our values of quality, integrity, and trust with our ability to identify and design systems using the best available products and technologies, we provide customized security solutions and exceptional service and support. We are committed to servicing our clients’ needs for the lifetime of our relationship.
Established in 1969 as a family owned and operated business, we have continuously grown our reputation as a security systems integrator known for innovative designs, quality installations, and exceptional service. All of our security offerings have been built around understanding the needs of our clients and developing long-term relationships with them. Now in our fifth decade as a respected industry leader, we continue to provide personalized integrated security solutions for thousands of customer locations. Setronics welcomes the opportunity to support your security requirements with a customized solution designed to help protect your facilities and enhance your business operations.
Our Core Value
Top leader in the Security Industry
Setronics is a leading security solutions provider headquartered in Billerica, MA, with additional offices located in Boston and Portland,CT. The company is known by its customers as a top leader in the security industry for the design, integration and service of physical security solutions using the best of the best technologies and a proven track record of over 45 years.
Commitment
Simply put, Setronics takes great pride in and care of its customers. The president of Setronics holds a strong passion for security excellence and is committed to providing ultimate satisfaction to each and every one of its customers. As part of that commitment he has taken the time to ensure that every member of the team shares in that same passion. We have a firm belief that both our internal and external commitments have yielded both stronger relationships and valued loyalties.
We Take the Time to Listen
We know that successful partnerships are about moving beyond short-term goals. The ability to build lasting relationships means to clearly understand each customers unique security pains. We take the time to listen. It is by listening that we have been able to demonstrate our skillset of providing value-added, security system solutions leveraging our unique blend of component level expertise, engineering and systems integration experience.
Direct Relationships with Suppliers
No matter how unique the customer’s situation may be, Setronics has immediate access to the latest security products to meet the needs of our customers. We have direct relationships with suppliers that allow us to pass on maximum value to our customers and ensure prompt availability of all components. We shorten delivery cycles by maintaining regional warehouses, each with an extensive inventory of products and parts.
Quality Service
Quality service is perhaps one of the biggest differentiators that sets us apart from any other security company. We not only talk the talk – we walk the walk and have been doing it seamlessly for many years. Setronics’ technical support and repair capabilities have been carefully designed, from the ground up, to be more efficient and responsive than our competition. Our “Setronics Guarantee” provides comprehensive and uniquely customized, on-site service with every solution. This guarantee goes above and beyond most manufacturers’ warranties. But don’t just take our word for it – go ahead and ask our customers!
Superior Training
At Setronics, we prioritize customer satisfaction by incorporating comprehensive training services with every security system we install and maintain. Once the installation is complete, our dedicated team will work closely with your staff to ensure they are well-versed in the operation of the new system, which is essential for the seamless implementation of your security and safety protocols. Ultimately, this commitment to education maximizes your return on investment and fosters a culture of security awareness within your organization, ensuring long-term success and peace of mind.