Security technologies are complex and constantly changing. Designing, implementing, and maintaining customized security solutions demands highly specialized skills, knowledge, and commitment.
Our customers rely on Setronics for complete, end-to-end security expertise. They expect highly efficient integrated security solutions customized to their specific locations and operations and engineered to keep pace with changing security threats. Most of all, business owners and managers require systems that are proactively maintained and responded to quickly to minimize downtime, when the threat of loss is greatest.
Risk Assessment
What’s your risk
Setronics’ dedicated staff of security professionals develops unique solutions to help minimize internal and external threats. We understand that the risk profile of every operation is unique with varying vulnerabilities. These can include location, facility layout, product mix, staff size, vendor access, inventory levels, customer traffic, hours, payment types, management practices, budget constraints, and other existing security measures.
To determine these particular risk factors, Setronics provides a complimentary security risk assessment designed to identify potential exposures before costly incidents occur. Based on the findings and drawing upon our experience serving on the Product Advisory Boards of leading technology providers, our team of experts will create a customized recommendation to address your specific concerns and priorities. We will provide you with a comprehensive strategy to reduce losses and deliver a solution that yields improved operational security and efficiencies.
Turn to setronics to identify your risk factors and deliver the solutions to improve operational efficiencies
Design and Engineering
Engineered solutions are custom designed to fit your operational needs
Based on the risk assessment findings, our team of experts develop customized security solution recommendations. Our solutions address your specific concerns and priorities, including areas of vulnerability, budget constraints, technology alternatives, ease-of-use, and any other pertinent factors.
As an independent systems integrator, we choose from the best in class products and technologies. This vendor-neutral approach allows us to configure solutions that offer the highest level of capability, reliability, and value.
After the solution has been designed, we carefully plan and deploy an implementation strategy. During implementation, our skilled technicians will seamlessly integrate the solution into your existing operations – whether they are at a single location or multiple ones. Because the human element is critical in any successful implementation, we carefully train your personnel on how to take full advantage of system capabilities in order to maximize your return on investment.
Let us show you how our design expertise can provide you with a perfect security solution
Repair Services
Technical support and repair capabilities designed from the ground up
As an authorized repair center for numerous suppliers, Setronics has the technical competence, equipment, facilities, and training needed to maintain and repair products from many industry-leading manufacturers. They include American Dynamics, Bosch, Exacq, Avigilon, Amag, Brivo, Aiphone, DMP, GE, Panasonic, Sony, Pelco, March Networks, Tatung, Vicon, and Videology, among others.
Our ability to service a wide range of equipment, combined with our live technical support and sophisticated facilities, enables us to solve many issues over the phone or at the customer site. If equipment needs to be removed for further analysis or troubleshooting, we’ll dispatch a technician, provide loaner components, and complete repairs quickly.
We at Setronics take great pride in our technical support and repair capabilities, designed from the ground up to be more efficient and responsive than our competition. Our participation on the Product Advisory Boards of leading technology providers is indicative of our component level expertise to not only support and repair sophisticated products, but also proactively recommend manufacturing enhancements. All this translates into improved product reliability and functionality for our customers.
Our technicians stand ready to assist with your service and repair needs
Hosted Cloud Services
Services provide a little bit of heaven with minimal Capital investment
Setronics offers advanced video monitoring services at a fraction of the cost of traditional methods. Our real-time, interactive monitoring solutions can be easily integrated with your video surveillance network.
Our services utilize cloud technology to eliminate the upfront Capital investment of traditional security systems by reducing the need for onsite hardware and support. Many businesses view this Video Surveillance as a Service (VSaaS) as a little bit of heaven. Setronics realizes that not all businesses are prepared to manage onsite video surveillance recordings and monitoring stations, which is why we’ve carefully selected and partnered with a variety of vendors who offer VSaaS.
There are many advantages of hosted cloud services:
• Limited Capital investment
• Managed system maintenance
• Remote storage of recorded data
• A wide variety of products to choose from
• A broad network of Video Service Providers
• Significant savings in technical resources
• Secure, remote access from any location, using any device
Learn how we can bring a little bit of heaven to your business using hosted cloud services
Leasing and Maintenance
We offer unique leasing and maintenance programs with flexible financing options
Although it can be critical in protecting your business, purchasing sophisticated integrated security systems can present budgetary and maintenance challenges when committed across an entire enterprise. That’s why Setronics offers unique security system financing options featuring leasing services and customized maintenance plans.
Our security system financing and maintenance options allow for budgeted, affordable business security that can be paid for over time. Typical terms run 36 to 60 months. Unlike standard industry leases, Setronics’ lease agreements include all of the warranty services provided by the Setronics Guarantee throughout the agreement term.
Customers may choose to purchase systems with the full scope of customer support services extended well beyond the initial warranty period via an extended Maintenance Agreement. Maintenance programs are strongly recommended as experience has shown that the total long-term ownership cost is greatly reduced, as is downtime, when systems are proactively and professionally maintained.
In the event a security component goes down while covered under a lease or maintenance program, just call our live customer service center; explain the situation and we’ll resolve it for you quickly. Out-of warranty service is also available – simply contact us and we’ll take it from there!
Setronics – a partner you can count on
Setronics Guarantee
We back our promise with the Setronics guarantee
Implementing a sophisticated security solution is a critical step toward safeguarding inventory, financial assets, and personnel. A powerful security network, however, can only provide complete protection when all the equipment is operating at full capacity all the time. At Setronics, we’ve built our business model on providing an unmatched level of service for our customers to keep their security systems operating correctly and efficiently, with minimal downtime.
The Setronics Guarantee provides comprehensive and uniquely customized, on-site service with every solution. The Guarantee can be extended for up to five years or, in the case of leased systems, throughout the term of the lease.
The setronics guarantee provides:
• Unconditional security equipment repair/replace warranty
• Expert network administration support
loaner equipment
• Comprehensive live customer support hotline
• Exceptional on-site response time
• Fully-stocked technician vehicles equipped with a traveling testing center
• Regional warehousing capacity to ensure the availability of security equipment and parts
* Optional multi-year repair/replace extended warranties
Our guarantee goes above and beyond most manufacturers’ warranties, which typically cover only the equipment installed. While manufacturer warranties require end-user removal, shipment and reinstallation of malfunctioning equipment (a cycle that can take weeks or even months), we commit to solve the problem quickly on-site, minimizing downtime and business disruption for our clients.
Setronics is committed to solving your problems in a quick and timely manner
Training
Training is a key component to ensure end user success
Experience has shown that training clients properly on their installed integrated security system gives them an increased level of comfort and confidence. It also results in the correct use of system capabilities and, consequently, maximized return on investment.
Setronics offers both in-house and on-site training for all of the equipment we sell and install. Whether you’re simply adding to your existing equipment or having a complete system installed at your facility, we will tailor a training program to your needs and skill level to ensure you are 100% comfortable with the system. We’ll also provide your staff with training manuals, as well as any additional documentation necessary, to provide you with all the information needed to maximize the benefits of your security system solution.
We offer both in-house and on-site training to accommodate your specific needs